3. RECEIPT OF AN ORDER REQUEST AND COMPLETION OF THE ORDER
In order to make purchases from our online store, you will be asked for personal information, including but not limited to your full name, mobile phone number, email address and delivery address. By completing the purchase, you commit and guarantee that the information you fill in is valid and you authorize us to contact you by phone for confirmation or any clarifications. Also, by placing an order, you confirm that you are over 18 years of age.
The depicted availability of the products posted on www.jos.gr is not binding and may differ from the actual availability due to unforeseeable factors, such as for example damaged or defective products or for reasons beyond our responsibility and sphere of influence and may be due to force majeure.
In this case and if you have selected any of these products, we will contact you immediately to inform you and modify or delete your order and in no case will we be liable for any damages that may arise from the execution or not of your order. You can browse our online store, freely select the products of your choice from www.jos.gr and add them to your shopping cart. Then, following the steps indicated, each time you should proceed to send your order request to our company. In order to provide you with a better and more complete service and to facilitate your future purchases when you place your first order, you register as a user of www.jos.gr by filling in all your personal data requested in the corresponding registration form. Then, each time after completing your purchases, you fill in all the details of your order request, which are displayed on the order form. All the data, sent to our company, falls under the strict policy of protection of your personal data, which is maintained by our company, and are collected and processed with full security and diligence and only after your express consent, provided by sending the above form. In any case, each time you send a request for an order to our company, you must first accept these terms of use, which govern the transactions between us in their entirety. You are also responsible for the correctness and legality of your above data, which our Company is only aware of upon your declaration. If your order has been placed between 9.00 and 13.30 on a working day and time (Monday to Friday), then you will immediately receive an informative message in the e-mail you have provided us with, informing you that your request is being processed by our company. Otherwise you will receive this message within the next working day. During the processing of your request, the availability of all the products included in your order request is checked.
If there is availability of all the products included in your request within the delivery time indicated in our online store, then a message will be sent to your e-mail or mobile phone number, which you have provided, confirming your order and including all the details of your order. The dispatch of the products will be carried out according to the delivery schedule of our partner courier company. In the event that there is not available any of the items you have ordered, and/or that a product will be available after the delivery time indicated in our online store, then our company will contact you either by e-mail to the e-mail address or mobile phone number you have provided us with, or by direct telephone contact with you through a representative or in all of the above ways in order to consult with you for any modification, correction or cancellation of your order. If we are unable to contact you within 10 days of sending your order request, your request will be automatically cancelled and you will need to resubmit a new request to us. In any case, any new order, modified or not, will be sent to you again with a new email or mobile phone message that you have indicated to us and this message will be the confirmation of your order, based on which your order will be executed. The dispatch of the products will be carried out according to the delivery schedule of our partner courier company. The products displayed are handmade and therefore we reserve the right to reserve the time of delivery of your order and this will be defined for each case separately. In the case of orders for personalised jewellery, it is possible that you will be asked to pay in advance.
Under no circumstances will the online store be liable for any legal or civil and/or criminal claims or for any damage (positive, special or consequential which, indicatively and not restrictively, disjunctively and/or cumulatively, consists of loss of profits, data, lost profits, monetary compensation, etc.) from visitors to the website or third parties for any reason related to the operation or not and/or the use of the website and/or the inability to provide services and/or information available from the website and/or from any unauthorized use of the website and/or the inability to provide services and/or information available from the website and/or from any unauthorized use of the website. All the content of the website, including images, texts and audiovisual material, graphics, photographs, drawings, texts, services and products are my intellectual property and are protected by the relevant provisions of Greek and European law and international conventions.
Any copying, reproduction, processing, resale or misleading the public about the actual provider of the content of the website is prohibited. Any reproduction, re-publication, uploading, communication, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is only permitted with prior written permission